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To Return Merchendise

Submit the form below to request a return.

Pack your product securely.

Send your return via UPS or USPS to: 1322 East Genesee St., Skaneateles, NY 13152 within 30 days of the arrival of your product. The Sailboat Shop will not accept returns sent C.O.D.

Merchandise that has been altered or monogrammed cannot be returned for refund or exchange.

Worn or used merchandise that is defective may be returned for exchange (subject to availability) or credit. Products that have failed as a result of normal wear and tear are not eligable for refund or exchange. For additional information, please contact us.

Submit a Return Request

All fields marked with an asterisk (*) are required in order to successfully send us feedback using this form.

Your Name *

Email Address *

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I would like to place a return because (check all that apply)*
Wrong item was shipped.
Item did not meet customer's expectations. For example: wrong size or wrong color.
Item did not meet customer's needs.
Item was defective.
Customer changed mind or decided to return a gift.
Other

Contact Information

Phone: (315) 685-7558

Fax: (315) 685-0931

The Sailboat Shop
1322 East Genesee St.
Skaneateles, NY 13152

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